Privacy and security
Your privacy
CSA is bound by the Information Privacy Principles of the Privacy Act 1988. There are 11 Information Privacy Principles which regulate the treatment of personal information. They set out the standards for information collection, storage, security, correction, use, disclosure and access.
CSA is also subject to the secrecy provisions in our legislation. These restrict the communication of our customers' personal information and specify when and to whom CSA can lawfully release information.
Collection of personal information
The only personal information we will collect from you will be your email address, if you email us. This is so we can respond to you. When you e-mail us:
- we will record your e-mail address
- we will only use your e-mail address for the purpose for which you provide it
- it will not be added to a mailing list unless requested by you
- we will not disclose your personal information unless required to do so by law.
When visiting this site, a record of your visit is logged and information automatically recorded for statistical purposes to enable us to improve this site and our services. This information does not identify you personally.
No attempt will be made to identify you or your browsing activities except where otherwise required by law. For example in the unlikely event of an investigation, a law enforcement agency may exercise their legal authority to inspect our service provider's logs.
Find out more For more information about CSA's collection, use and disclosure of information, see chapter 6.3 of The Guide in the Legal section of CSA's website at www.csa.gov.au.
For more information about the Privacy Act and privacy generally, see the Privacy Commissioner's website at: www.privacy.gov.au.
Security
When you send CSA an email, the content of your email may not be secure as it is transferred across the Internet. Once CSA receives information from you either via e-mail or any other means the information is in a secure environment. Your personal information will not be released unless the law permits it or your permission is granted.
You need to be aware of inherent risks associated with the transmission of information via the Internet.
If you have concerns in this regard, CSA has alternative methods of obtaining and providing information. Normal mail, telephone and fax facilities are available. View CSA's contact details.
Links to other sites
Our website has links to many other websites. Once you link to another site, you are subject to the privacy policy of the new site.
More information
Further information on spam email and details for reporting spam email from Australia or spam email that advertises an Australian product, can be found at www.acma.gov.au.
